Austin 3-1-1

Requests (1,959,776)

  • Animal Protection - Assistance Request

    6001 Turtle Dove Dr, Austin

    Several dogs are heard barking and yelping at all hours, especially during the nighttime. Dogs can also be heard being beaten with sticks. They need to be removed as the homeowners are irresponsible.

    CLOSED #26-00099670

    Email Sent - Close SR. Job#32048 - - emailed caller the APD Cruelty information AP does not INV physical abuse cases - emailed caller the APD Cruelty information AP does not INV physical abuse cases - Sent Email.

  • Austin Energy Street Light Issue - Address

    3555 Ben Garza Ln, Austin

    No street lights on Ben Garza Lane which is near the Lowe's store on South Brodie Lane

    CLOSED #26-00099667

    Completed - Close SR. sent to street light design.

  • Dead Animal Collection

    5961 E Stassney Ln, Austin

    CLOSED #26-00099666

    Animal Picked Up - Completed - Close SR. duplicate SR.

  • Construction Concerns in Right of Way

    Burnet Rd & Rutland Dr, Austin

    CLOSED #26-00099647

    Referred to 311 For Further Review - Close SR. Forward to Corridor Program Office reference active permit #2024-075333 EX.

  • Animal Trapped in Storm Drain

    6405 Moores Crossing Blvd, Austin

    CLOSED #26-00099640

    Contact Made - Close SR. Job#32046 - - - Made Contact - Unable to Catch - Food Provided.

  • Traffic Signal - Maintenance

    Jackson Ave & Bull Creek Rd, Austin

    CLOSED #26-00099637

    Issue Has Been Resolved - Close SR.

  • Parking Violation Enforcement

    4025 N Ih 35 Svrd NB, Austin

    Uhaul parked on sidewalk

    CLOSED #26-00099634

    No Problem Found - Close SR. No violation found - reported vehicle(s) moved from location.

  • Water Conservation Violation

    1200 Treadwell St, Austin

    CLOSED #26-00099619

    Action Already Taken - Close SR. Post card has been issued to the customer. Property is under investigation.

  • Tree and Environmental Complaint

    10308 Grizzly Oak Dr, Austin

    Dead or nearly dead trees at risk of falling or dropping large branches onto our and our northern neighbor’s fence, shed, and property. Picture #1 is behind 10308 and picture #2 is behind 10304.

    CLOSED #26-00099621

    Referred to 311 For Further Review. Please refer to Austin Parks and Recreation for tree maintenance in city parkland.

  • Construction Concerns in Right of Way

    Ridgewood Rd & Stratford Dr, Austin

    CLOSED #26-00099610

    Referred to 311 For Further Review - Close SR. Forward to Signs and Markings for follow up on questions about future stop sign installation.

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